1. Home
2. Engagement Specialist

Job Description

Date posted: May 2, 2022

Essential Duties and Responsibilities:

• Facilitates effective and efficient engagement initiatives across sites.
• Creatively provide strategic engagement ideas focusing on corporate objectives.
• Drives performance of employees through rewards and recognition.
• Determines employee temperature or pulse within the organization to significantly improve productivity, morale and retention. 
• Promotes Company brand by developing marketing strategies in terms of engagement.
• Leads employee engagement committee in organizing and implementing engagement events. Act as the engagement discipline leader on project teams.
• Coordinates with Clinic team in ensuring the health and safety of employees participating in Company sponsored events on and off site.
• Ensures to achieve 100% participation rate of employees to every minor and major events.
• Updates the calendar of activities monthly and annually.
• Monitors progress of deliverables and closing of urgent items including budget proposal and liquidation in a timely manner.
• Actively track and communicate challenges and create appropriate action plans.
• Conducts assessment by gauging the success of engagement initiatives through monthly/quarterly employee surveys. 
• Perform services for ARB Call Facilitates its affiliates and its subsidiaries.   

Job Qualifications:

• Graduate of BS/AB Psychology or other behavioral field/courses related.
• Employee Engagement work experience or equivalent preferably from BPO industry.
• Highly organized and meticulous attention to details. 
• Commendable project management, problem-solving skills and analytical.
• Proactive, creative, innovative and has strong business acumen.
• Resilient, influential/motivator and has an impressive work ethics.
• Proficient in Microsoft programs-Word, Excel, PowerPoint etc.