From its humble beginnings way back year 2016, ARB Call Facilities proudly employed thousands of employees across three different countries: Philippines, Costa Rica, and China. We currently have over 20,000 sqm. of workspace on 14 managed floors in 6 office buildings.


From its humble beginnings way back year 2016, ARB Call Facilities proudly employed thousands of employees across three different countries: Philippines, Costa Rica, and China. We currently have over 20,000 sqm. of workspace on 14 managed floors in 6 office buildings.


With its continuously expanding operations around the Globe, ARB Call Facilities, Inc. has established multiple local offices Metro Manila; two in Bonifacio Global City, one in Alabang, as well as the provincial city of Bacolod. As well as San Ramon, Costa Rica; Chengdu, China; and the most recent expansion into Cairo, Egypt.


With its continuously expanding operations around the Globe, ARB Call Facilities, Inc. has established multiple local offices Metro Manila; two in Bonifacio Global City, one in Alabang, as well as the provincial city of Bacolod. As well as San Ramon, Costa Rica; Chengdu, China; and the most recent expansion into Cairo, Egypt.


The Philippines is considered as the number one destination for call center services in the world. With a population of over 100 million people, strong government support, investments in education and infrastructure, as well as favorable policies such as tax incentives for foreign investors, have all added to the growth of the BPO industry in the Philippines. Furthermore, the country offers a secure option of working with an English-proficient, customer-centric, and westernized workforce determined to help your business grow!


The Philippines is considered as the number one destination for call center services in the world. With a population of over 100 million people, strong government support, investments in education and infrastructure, as well as favorable policies such as tax incentives for foreign investors, have all added to the growth of the BPO industry in the Philippines. Furthermore, the country offers a secure option of working with an English-proficient, customer-centric, and westernized workforce determined to help your business grow!

Philippines

BGC ● Market! Market! ● Alabang ● Bacolod

Situated in the heart of South East Asia, Philippines is the Top Call Center Country in the world. With a well-educated workforce, efficient labor practices, industry expertise, low labor cost, and strategic location propelled the nation to become the top call center country in the world for voice and non-voice-enabled services.

In addition to this, Philippines offers businesses a cost-effective and an excellent choice because of its high exposure to Western culture, high degree of customer care and highest level of professionalism and efficiency that can help your business grow across the board.

With 1600+ strong-driven employees catering to our US clients and planning to continue to expand our operation here in this great location, we are projecting to grow to more than 2,500 employees across the country.

Philippines

BGC ● Market! Market! ● Alabang ● Bacolod

Situated in the heart of South East Asia, Philippines is the Top Call Center Country in the world. With a well-educated workforce, efficient labor practices, industry expertise, low labor cost, and strategic location propelled the nation to become the top call center country in the world for voice and non-voice-enabled services.

In addition to this, Philippines offers businesses a cost-effective and an excellent choice because of its high exposure to Western culture, high degree of customer care and highest level of professionalism and efficiency that can help your business grow across the board.

With 1600+ strong-driven employees catering to our US clients and planning to continue to expand our operation here in this great location, we are projecting to grow to more than 2,500 employees across the country.

Costa Rica

San Ramon

Costa Rica is considered ‘Near Shore’ at less than 4 hours of travel time from most major US travel hubs. Costa Rica is known to have the best communications network and IT infrastructure in the region, as well as the longest-running democratic system in Latin America. Costa Rica has established free trade zones and economic structure that supports the BPO marketplace and its providers. As one of the original “offshore” destinations for multinational companies, Costa Rica offers a robust and developed environment making it an idle location to help grow any business.


Costa Rica

San Ramon

Costa Rica is considered ‘Near Shore’ at less than 4 hours of travel time from most major US travel hubs. Costa Rica is known to have the best communications network and IT infrastructure in the region, as well as the longest-running democratic system in Latin America. Costa Rica has established free trade zones and economic structure that supports the BPO marketplace and its providers. As one of the original “offshore” destinations for multinational companies, Costa Rica offers a robust and developed environment making it an idle location to help grow any business.

China

Chengdu

Chengdu is the capital of Sichuan and a major center for finance, transport, and communications in Western China. Over the past decades, Chengdu has experienced rapid economic growth and an accompanying rise in visitor numbers, making it named a city with top investment potential due to its economic development. ARB Chengdu has an Information Technology team of proficient staff that provides technical support and services of development, programming, and other application solutions for the company. Their comprehensive IT services range from implementation, planning, product consulting, development, and maintenance to give an end to end solutions to our enterprise customers. We are focused on being a dependable partner for IT services and solutions, working together, and helping them face the challenges of modern times.

China

Chengdu

Chengdu is the capital of Sichuan and a major center for finance, transport, and communications in Western China. Over the past decades, Chengdu has experienced rapid economic growth and an accompanying rise in visitor numbers, making it named a city with top investment potential due to its economic development. ARB Chengdu has an Information Technology team of proficient staff that provides technical support and services of development, programming, and other application solutions for the company. Their comprehensive IT services range from implementation, planning, product consulting, development, and maintenance to give an end to end solutions to our enterprise customers. We are focused on being a dependable partner for IT services and solutions, working together, and helping them face the challenges of modern times.

Egypt

Cairo

Cairo, the capital city of Egypt, known for its historical nearby places, panoramic city views and densed population creates opportunities to many job seekers. As the center of most industrial and commercial sectors in the country, ARB Call Facilities have established a new Cairo location of major highway along with multinational companies that has 500-seating capacity and multi-lingual staff with all European, African and Middle Eastern spoken languages.


Egypt

Cairo

Cairo, the capital city of Egypt, known for its historical nearby places, panoramic city views and densed population creates opportunities to many job seekers. As the center of most industrial and commercial sectors in the country, ARB Call Facilities have established a new Cairo location of major highway along with multinational companies that has 500-seating capacity and multi-lingual staff with all European, African and Middle Eastern spoken languages.