Filipinos have some of the highest literacy rates among primary offshore call center markets. Philippines produces hundreds of thousands of new college graduates each year.
English is one of the primary languages in the Philippines. Filipino students are exposed to the English language and American culture early on, coupled with years of elementary, high school, and college education that allows agents to handle calls more efficiently and fluently.
By taking care of our employees we can affect customer satisfaction. Talented, motivated people who want to succeed for you – it’s all connected to customer satisfaction.
ARB Call Facilities are ready to go today. We can accommodate ten to a thousand seats to meet every clients’ needs with the help of modern technology. Our own in-house IT partner, Fort Technologies, gives us the flexibility to customize a solution that works for you and interfaces with your systems to minimize implementation time.